1. Information we collect
Information you give us
- Account details: first and last name, username, email address, phone number and password (stored in encrypted form).
- Agency details (for agents and agencies): agency name, description, address, registration number and website.
- Property listings you post: title, description, price, location, photos and contact details shown on the listing.
- Messages and enquiries you send through contact or lead forms, including your name, email, phone number and message.
Information collected automatically
- Usage data such as pages visited, searches, device type, browser and approximate location from your IP address, collected through Google Analytics.
- Cookies and similar technologies used to keep you signed in and to remember your preferences.
Your device location — if you allow it, the map uses your device's location to show where you are. This is used only on your device to centre the map; we do not store it on our servers. You can turn it off at any time in your browser or phone settings.
2. How we use your information
- To create and manage your account and let you sign in.
- To publish your property listings and show your contact details to interested buyers and tenants.
- To pass your enquiries to the agent, agency or owner you contacted.
- To reply to your messages and provide customer support.
- To keep the Service secure, prevent fraud and misuse, and fix problems.
- To understand how the Service is used and improve it.
- To meet our legal obligations.
3. How we share your information
We do not sell your personal information. We share it only:
- With other users, when you choose to — for example, contact details on a listing you publish, or an enquiry you send to an agent.
- With service providers who host and run the Service for us (such as hosting, storage and Google Analytics), only as needed to provide their service.
- When required by law, or to protect the rights, safety and property of our users, the public or us.
4. How long we keep your information
We keep your information for as long as your account is active. When you delete your account, we delete or anonymise your personal information within 30 days, except where we must keep some records for longer to meet legal, tax or fraud-prevention obligations.
5. Security
We use secure (HTTPS) connections, encrypted passwords and restricted access to protect your information. No online service can be completely secure, but we work to protect your data and fix issues quickly.
6. Your choices and rights
- View and update your account details by signing in.
- Edit or remove your property listings at any time.
- Delete your account and personal data — see our Delete Account page.
- Turn off location access and cookies in your browser or phone settings.
7. Children
The Service is meant for adults. We do not knowingly collect information from children under 18. If you believe a child has given us personal information, please contact us and we will delete it.
8. Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top shows when it was last changed. Important changes will be announced on the Service.